Resource Library

Here you’ll find all the information you need to simplify your recovery experience with the Graymont X system—from videos to product guides to FAQs and more.

Category
Resource Type
Purpose

Opioid Safety Guide

Learn about how cold therapy helps to reduce the need for opioids and how to properly dispose of any leftover opioid pills.

Frequently Asked Questions

  • Cold therapy is a clinically-validated pathway to assist with both pain management and the reduction of swelling/inflammation.

  • Cold therapy works better when designed to properly fit inside a soft good or brace. Our SnoPaks are made specifically to integrate perfectly with Graymont X wraps and braces. They stay in place and provide continuous cold therapy that’s safe on skin. SnoPaks are lightweight and comfortably conform to the body. Our SnoPaks are affordable, effective, and convenient, no matter what stage of recovery your patient is in.

  • Yes! One of the greatest benefits of our Cold therapy at Graymont X is that after your injury has healed, you can still use the SnoPak and Universal wrap for any aches/pains/swelling. Find instructions for how to use the Universal Wrap and SnoPak on their own here

  • We currently offer a 15% discount for those willing to learn about the opioid medication usage and the benefits of cold therapy. Check out our Opioid Safety Program here

  • Your physician likely referred you to Graymont X because you are either having surgery soon and will be wearing one of our braces or you are a candidate for our cold therapy products.

    If your physician hasn’t already encouraged you to do so, please complete our Opioid Safety Program found here, and sign up for our Recovery Assistant emails that will send you important reminders about your recovery journey. You can sign up here.

    If you are not having surgery, but your physician referred you to Graymont X, it is likely because they are confident you could benefit from proper usage of cold therapy which assists with the reduction of pain and swelling. You can find our cold therapy products here.

  • Simply put, Graymont X is a program rather than just a product. We have dedicated ourselves to learning what healthcare providers really need from DME companies—namely, creating an exceptional patient recovery experience, while shifting time and piece-of-mind back into the days of their orthopedic customers.
    To that end, we provide:

    • easy to use resources about our products
    • a series of well-timed emails to patients to remind of important recovery milestones
    • simplified opioid education, an alternative solution in the clinically-validated pathway of cold therapy for a reduction in opioid based pain management
    • a thoughtful solution for the proper disposal of leftover opioid medication.
  • We have a wide variety of physicians from all facility structures (from private practice to hospital systems) that are currently using Graymont X. Learn more about who they are and what they have to say here.

  • While some cold therapy options provided to patients post-operatively are to be used alongside their brace, it can be costly or cumbersome for patients. At GMX, we focus on the ability to directly integrate effective and reusable cold therapy into our bracing systems.

  • You can contact us by emailing hello@graymontx.com or reaching out directly to our sales team at

  • We work closely with you and all of the key stakeholders at your facility to ensure there is a smooth transition and onboarding process for integrating GMX product systems.

  • Shipping dates are dependent on when order is placed and if the product is requested by a specific time for an upcoming surgery. Shipping can take anywhere between 3-14 business days depending on the location. 

  • We currently have a warranty in place for 6 Months post-purchase

  • We do not accept refunds but we will exchange your product in the instance that our product is defective. Please email us directly at hello@graymontx.com with your issue and a team member will help coordinate your exchange.

  • The Graymont X SnoPak is 100% non-toxic, but is intended for external use only. The SnoPak is made up of proprietary reusable gel beads that allow for a fluffy, snow-like texture, allowing for comfortable icing.

  • Contact your HCP or click here.

  • We proudly manufacture all of our products in the USA

  • Yes! We ship all of our products nationwide. 

  • Graymont X is based in Chicago, IL

  • In collaboration with our physician partners, we’ve developed an orthopedic recovery system that reduces the need for opioids and promotes safer post-operative healing. Graymont X offers a holistic, systematic approach. From fitting to the finish line and every little step along the way. In short, we’re Reshaping Recovery—for patients and physicians.

  • Cold therapy works better when designed to properly fit inside a soft good or brace. Our SnoPaks are made specifically to integrate perfectly with Graymont X wraps and braces. They stay in place and provide continuous cold therapy that’s safe on skin. SnoPaks are lightweight and comfortably conform to the body. Our SnoPaks are affordable, effective, and convenient, no matter what stage of recovery your patient is in.

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Opioid Safety Program

Educating patients on the safe use of opioids to manage pain is a top priority at Graymont X. Learn more about our program here.

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BORN FOR BETTER

Graymont X was born from the realization that recovery can and should be better for patients and healthcare providers.